Privacy statement
Version 1.0
This page was last modified on Friday, February 24, 2023. We are aware that you place your trust in us. We therefore see it as our responsibility to protect your privacy. On this page we let you know what data we collect when you use our website, why we collect this data and how we improve your user experience. This way you understand exactly how we work.
This privacy policy applies to the services of Garenlief. You should be aware that Garenlief is not responsible for the privacy policy of other sites and sources. By using this website you indicate that you accept the privacy policy. Garenlief respects the privacy of all users of its site and ensures that the personal information you provide is treated confidentially.
Use of our services
When you register for one of our services, we ask you to provide personal data. This data is used to perform the service. The data is stored on Garenlief's own secure servers or those of a third party. We will not combine this data with other personal data we have.
Communication
When you send e-mail or other messages to us, we may retain those messages. Sometimes we ask you for your personal information that is relevant to the situation in question. This makes it possible to process your questions and answer your requests. The data is stored on Garenlief's own secure servers or those of a third party. We will not combine this data with other personal data we have.
Cookies
We collect data for research to gain a better understanding of our customers so that we can tailor our services accordingly. This website uses “cookies” (text files placed on your computer) to help the website analyze how users use the site. The information generated by the cookie about your use of the website can be transferred to Garenlief's own secure servers or those of a third party.
third party. We use this information to keep track of how you use the website, to compile reports on website activity and to offer other services relating to website activity and internet usage.
Purposes
We do not collect or use information for purposes other than those described in this privacy policy unless we have obtained your permission in advance.
Third parties
The information is not shared with third parties, with the exception of web applications that we use for our online store. This includes the WebwinkelKeur assessment system. This data will only be used for the purpose of the relevant application and will not be further distributed. Furthermore, in some cases the information may be internal
be shared. Our employees are obliged to respect the confidentiality of your data.
Changes
This privacy statement is tailored to the use of and the options on this site. Any adjustments and/or changes to this site may lead to changes in this privacy statement. It is therefore advisable to regularly consult this privacy statement.
Choices for personal data
We offer all visitors the opportunity to view, change,
or delete any personal information currently attached to it
has been provided to us.
Adjust/unsubscribe from the newsletter service
At the bottom of every mailing you will find the option to change your details or unsubscribe. Adjust/unsubscribe communication If you want to change your data or remove yourself from our files, you can contact us.
Disable cookies
Most browsers are set to accept cookies by default, but you can reset your browser to refuse all cookies or to indicate when a cookie is being sent. However, some features and services on our and other websites may not function properly if cookies are disabled in your browser.
Questions and feedback
We regularly check whether we comply with this privacy policy. If you have any questions about this privacy policy, please contact us.
Frequently Asked Questions
In what ways can I pay?
In the online store you pay with. iDEAL, credit card, Apple Pay or Garenlief gift cards.
Can I pay cash?
Garenlief does not have a physical store and the online store does not keep any cash. In addition, we will never solicit or accept cash online or by mail.
Can I pay afterwards?
At Garenlief it is not yet possible to pay afterwards online. Work is currently underway to enable Klarna payments.
Can I exchange a tourist voucher?
Garenlief does not yet accept tourist vouchers.
Do I have to pay anything for returning my order?
No, that's free. Returns can cost you money, because Garenlief does not have a free return number. That is why we will always reimburse the costs afterwards if your product can and may be returned.
Why haven't I received an order confirmation yet?
It is possible that no order confirmation has yet been sent due to busy times on the website. Therefore, always check whether money has been debited. Have you not received confirmation after 1 hour? Please contact us.
What is Garenlief's account number?
Have you chosen to pay by bank transfer in consultation? Then you can transfer the amount to: NL93INGB0100293727 by entering your name and order number in the transaction.